Your Moodle Account

Summary

Accessing and using your Moodle account. The platform most of your classes are situated.

Body

Overview

Moodle is the online platform used for your courses. When classes begin, you will be able to access all of your course information, such as your syllabus, through your CBU Moodle Account.

How to Access Moodle

Navigate to the CBU Homepage (cbu.ca). Select the seventh item on the primary navigation menu called "LOGIN👤"
A pop up should appear with two columns. Select the third option on the left panel called "MOODLE"
You should be brought to a new page called "CBU Moodle." If you are a CBU Student Select the first option that says "Log in with you CBU Account." Else, select the option for your corresponding institution.
A new tab will open up and ask you to sign in with your account information.
You will then have to approve MFA (if you have not set up MFA yet you can do so here).
You should now be able to see your Moodle home page.

Please see the video below for more information for logging inon your desktop/laptop.

Please see the video below for more information for logging in on your mobile device.

How to Use Moodle

The first page you encounter after logging into Moodle is the Homepage, Dashboard, and Courselist.

You can use the primary menu to navigate the through the main Moodle pages.
You can access notifications, recent messages, and your profile from here.
Administrator announcements for important information such as planned maintenance, will be displayed here.
Courses, if registered and not hidden, will be displayed here.
You can change various features, such as font size, and colour, using the "🧍" icon.
If you are registered for courses with assignments, exams, projects, and/or tests, their due dates will appear here.
All available courses (those not deleted or hidden by professors) will be available here.

Selecting the name of any courses in 4 or 7 will bring you to the course page.

The title of the course is displayed uptop.
The main menu is divided into:
1. Course: the homepage and course contents.
2. Participants: shows the names of your instructor and fellow classmate.
3. Grades:
4. Competencies:
5. More
The sidebar allows you to quick jump to contents in the course.
The body on the "Course" page displays the contents of your course.

Frequently Asked Questions

Why are my courses not on Moodle?

If you have just registered for a course, it can take up to 48 hours for it to appear. Otherwise, if the course has not begun, it is possible that the instructor has hidden it.

Some courses do not have an official Moodle course. Wait until the first day of class for your instructor to inform you of the syllabus. You can find out your classroom and time on CBU Compass.

Why is there no content on my Moodle course?

The amount of content placed on Moodle is up to the instructor. Some courses do not have anything more than a syllabus. If you believe this is a mistake, please contact your instructor.

Why can I not access Moodle?

You must be active in at least one course in order to access Moodle.

What does 'Error 500 - Internal Server Error' mean?

This error means there are too many people trying to access the Moodle server at once. It should resolve within 15 minutes. Do not continue to refresh the page.

Are my Moodle grades the same as my final grades?

No. Your Moodle grades are unofficial and simply a way instructors may keep track of marks. Some courses do not use Moodle grades.