MFA Setup

Overview 

This article will help guide through the process of adding MFA to your account. 

Note: The instructions will vary depending on the device you are using. 

Mobile Device Setup

  1. Log in to your student or employee account. You will see a prompt:Uploaded Image (Thumbnail)
     
  2. Click Next
     

  3. Uploaded Image (Thumbnail)
     
  4. From here we want to browse our mobile phone store based on your device (Play Store for Android, App Store for Apple) and download the app called Microsoft Authenticator App
     
  5. Once the application is downloaded and installed on your mobile device you can now return to where you attempted to log in as shown in step 3. 
     
  6. Click Next and click the "Pair your account to the app by clicking this link"Uploaded Image (Thumbnail)
     
  7. This will pair your account to the app automatically. Once it does this click Next once again
     
  8. The app will send a test notification to your mobile device to ensure setup has completed. It will look like this. Enter the number that is displayed on screen as shown in the images below:
    Uploaded Image (Thumbnail)Uploaded Image (Thumbnail)
     
  9. Once this is completed you will receive a approval message. Your MFA will have been setup and connected to your account.Uploaded Image (Thumbnail)

PC/Mac Setup Instruction Video

Contact Us

  • If you are having difficulty, please reach us at it_services@cbu.ca or call 902-563-1123

 

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