View My Ticket Requests

Instructions

To view your Requests you can simply login and click the button on the landing page here:
https://cbu.teamdynamix.com/TDClient/157/Portal/Home/
You can also view your requests by clicking on Services. Once you click on that there will be various headers appear just below. Click My Requests to view all your outstanding ticket requests.

This is your Ticket ID number.
You can add an attachment via this blue Add Attachment button.
You can withdraw your request by clicking the red Withdraw Request button
This is where any attachments would be located. If I.T included any files or attachments you can find them here. You can also hit the + icon to add an attachment here as well.
If there is a Knowledge Base article attached to the ticket by I.T at any point then you would see it here. You can click on the link and it will direct you to the KB article about your subject matter.

If you are having difficulty, please reach us at it_services@cbu.ca or call 902-563-1123

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